Do you ship to my country?

Shipping

We offer worldwide shipping on all orders. Please note that shipping times may vary depending on your location.

 

Estimated Delivery Times:

  • Belgium, Netherlands, Luxembourg, and UK: 3 business days or less
  • European Union: 5 business days or less
  • Rest of the world: 7 business days or less

Shipping Insurance and Tracking: All orders are shipped with insurance and a tracking number, ensuring your package is protected throughout the delivery process.

 

Shipment partners:
We utilize the services of UPS, FedEx, and DHL for our shipping.

Returns

30-Day Money-Back Guarantee: We understand that sometimes things don't work out as planned. That's why we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.

Return Instructions:

  1. Contact Us: Email us or send a WhatsApp. The information you can find on our Contact page.to initiate the return process.
  2. Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.
  3. Shipping: Ship the item back to the following address: 
    Address:  Rue de Lausanne 15 - 5th floor, office 48
    Zipcode: 1200
    Country: Switzerland

 

Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.  

Track your order

Below, you can track your order with your tracking number.